Bi-directional texting capabilities and enhancing consumer engagement at Memorial Hermann

Memorial Hermann uses Cerner Unified Consumer Communications to offer texting capabilities within its consumer engagement workflow. In this session, an executive from the health system will describe the implementation process and use cases.

  • Session Type:Breakout
  • Learning objective 1:Define how Memorial Hermann is making bi-directional texting capabilities a crucial feature of its consumer engagement workflow.
  • Learning objective 2:Identify Memorial Hermann’s use cases for Cerner Unified Consumer Communications to enhance population engagement.
  • Learning objective 3:Describe the solution implementation process and how Memorial Hermann integrated the capabilities within its consumer engagement strategy.
  • Content topics:Consumer, Patient experience
  • Solutions:HealtheLife Patient Portal
  • Target audience:Marketing, Patient Access, Patient Engagement
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