Henry Community Health achieving business goals with the help of HealtheCRM

In this session, Sherry Willis, director of information systems at Henry Community Health, discusses how it utilizes the Cerner clinically informed customer relationship management (CRM) offering. HealtheCRM helps the organization complete targeted and personalized campaigns across various initiatives to help close care gaps, educate its diabetic population on condition management and drive service-line growth.

  • Session Type:Client HIT talk
  • Learning objective 1:Discuss Henry Community Health’s strategy in leveraging a clinically informed CRM to help drive scheduled appointments and service-line growth.
  • Learning objective 2:Identify how the Cerner HealtheCRM engagement services team can provide value in collaborating on executing the healthcare organization’s CRM strategy.
  • Learning objective 3:Describe Henry Community Health’s success stories in its use of the clinically informed CRM solution.
  • Content topics:Consumer, CommunityWorks
  • Solutions:Consumer, HealtheCRM, HealtheIntent
  • Target audience:Marketing, Patient Engagement
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